Terms and Conditions

Reservation and Payment Policy

  • Rates are quoted in Ringgit Malaysia (MYR) inclusive of 10% service charge and 6% government tax.
  • Rooms can accommodate up to a maximum of the following combinations based on the room types. Breakfast inclusive rates shall be applied based on the number of adults allowed per room type.
  • Please note that children age 12 and older are charged the adult rate. Please include them in the number entered in the no of adults box.
  • Child below 3 years old stays for free when sharing existing bedding with the adults excluding breakfast. Children age 4 to 12 years is subject to child breakfast rate.
  • Extra bed is chargeable at RM60.00nett per unit per night NOT inclusive of any meals, on request basis and subject to availability.
  • Bedding type is subject to request and availability upon check in.
  • The official check in time is 1400hours and check out time is 1200 hours.
  • In the event of any request for guaranteed early check in, a full day charge is applicable as the room will be blocked from the day before.
  • Late checkout is on request basis and subject to availability. A half day room charge is applicable for the late check out until 1800 hours. Rooms occupied beyond 1800hours are charged at full day rate of the day of departure.
  • Hotel reserves the rights to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that reservation contain or resulted from a mistake or error.